Arbitration Policies
All arbitrations must be filed by:
- OVE: 10 calendar days.
- Smart Auction: 10 business days.
Value Auto Auction abides by the National Auto Auction Association arbitration policy as a basis for processing all claims that arise when there are questions about how a vehicle was represented during the sale process. Please visit NAAA arbitration policy here
General Arbitration Form
Please complete all of the fields below and a representative will reach out to you as soon as possible. Thank you.